Update - We are continuing to investigate this issue.
Nov 25, 09:49 GMT
Investigating - We're currently investigating an incident that appears to be impacting multiple services including Live Chat, Automation, and Customer Data Hub.

We will follow up as soon as we have more information to share.
Nov 25, 09:48 GMT
Data Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Live Chat ? Partial Outage
90 days ago
99.99 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Email Delivery ? Operational
90 days ago
100.0 % uptime
Today
Customer Data Hub Degraded Performance
90 days ago
100.0 % uptime
Today
Data Availability Degraded Performance
90 days ago
100.0 % uptime
Today
Smart Group Triggers ? Degraded Performance
Analytics Operational
Now Dashboard ? Operational
Ecommerce Dashboard ? Operational
Trends Dashboard ? Operational
Email Reports ? Operational
API ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
User Accounts Operational
Payments and Billing ? Operational
GoSquared Account Area ? Operational
Support Centre ? Operational
Support Search ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 25, 2020

Unresolved incident: Issues with Live Chat, Automation, and Customer Data Hub.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.