All Systems Operational
Tracking ? Operational
API ? Operational
Now Dashboard ? Operational
Trends Dashboard ? Operational
Ecommerce Dashboard ? Operational
GoSquared People Operational
Data Availability Operational
Smart Group Triggers ? Operational
Chat ? Operational
Email Reports ? Operational
Website ? Operational
Support Centre ? Operational
Support Centre ? Operational
Contact Form ? Operational
Support Search ? Operational
User Accounts Operational
Payments and Billing ? Operational
GoSquared Account Area ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 30, 2016

No incidents reported today.

Aug 29, 2016

No incidents reported.

Aug 28, 2016

No incidents reported.

Aug 27, 2016

No incidents reported.

Aug 26, 2016

No incidents reported.

Aug 25, 2016
Completed - The scheduled maintenance has been completed.
Aug 25, 16:00 BST
Verifying - Data has caught back up to real time and Webhooks have resumed.
Aug 25, 15:37 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 15:01 BST
Scheduled - We will be switching over to upgraded systems that run the underlying data storage and search capabilities of People Analytics.

During the maintenance, People Analytics data should remain available, but there will be a delay on newly incoming data, and webhooks will be paused. We expect this to last for only 15-20 minutes. Once the maintenance is completed, the data will catch back up to real-time and webhooks will resume as normal.
Aug 24, 20:48 BST
Aug 24, 2016

No incidents reported.

Aug 23, 2016
Resolved - Services operating normally.
Aug 23, 21:53 BST
Update - All services are back online. We're continuing to keep a close eye on things.
Aug 23, 19:03 BST
Monitoring - Chat is now available and People data has caught up with real-time. We're currently looking into delayed smart group triggers.
Aug 23, 18:46 BST
Update - People data is available again and processing with a delay. Smart Group triggers are still delayed while the data catches up.
Aug 23, 17:46 BST
Identified - We've identified the issues affecting People and Chat and are working to bring all systems back online
Aug 23, 17:11 BST
Update - To avoid missing messages we have turned chat off whilst we diagnose the problem. Smart Group triggers are also delayed.
Aug 23, 16:40 BST
Update - We're also investigating elevated error rates and latency to People data
Aug 23, 16:17 BST
Investigating - Smart group triggers are currently experiencing delays while we investigate elevated error rate.
Aug 23, 16:05 BST
Aug 22, 2016
Resolved - This incident has been resolved.
Aug 22, 14:24 BST
Monitoring - Reported traffic levels are returning to normal for affected sites. We're continuing to monitor closely.
Aug 22, 12:48 BST
Investigating - A small number of sites are showing an incorrect drop in reported real-time traffic levels. We're currently investigating.
Aug 22, 12:25 BST
Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.