Service has resumed normal operation.
Oct 21, 15:30 BST
People Analytics is back running with latest incoming data. We will re-enable webhooks shortly.
Oct 21, 15:00 BST
People data is back to real-time and Chat is fully available. We're investigating a few more factors before re-enabling Smart Group triggers and webhooks.
Oct 21, 14:42 BST
Data has started processing again and will gradually get through the backlog.
Webhooks remain paused.
Oct 21, 14:14 BST
Data in People Analytics and Chat is still delayed behind real-time while our service provider is experiencing issues. We're continuing to monitor closely and are exploring options to mitigate these issues.
Oct 21, 14:02 BST
Due to problems with underlying infrastructure, People Analytics is no longer processing data at real-time. Data will queue up until we are able to resume normal processing.
Webhooks triggered by Smart Group Enters/Exits are also currently paused.
Oct 21, 13:10 BST